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Tennessee Renfest 2023

Case Study



The Tennessee Renfest changed owners from a private to local government ownership. The local city wanted to update the tickets from all-cash transactions to online advance tickets while attendees at the gate can purchase themselves via automated kisks. They also wanted 12 automated ticket scanning stations to reduce the cost of staff at the gates

The problem is that the city had none of the digital or physical infrastructure in place to execute this lofty vision with only 6 weeks before tickets went on sale.


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The TN Renaissance Festival wanted kiosks with a completely customized checkout flow, fully-automated scanning for 12 stations and a robust online ticketing platform.

ShowSlinger was contracted to build customized kiosk software in 4 weeks and completed the project on time and with zero cost to the customer. The software coding alone cost over $30,000 but the customer paid $0.

ShowSlinger's out-of-the-box online platform and automated scanning were perfect to reduce on-site staff costs. Instead of 12 attendants for each of the scanning stations the festival was able to use 1 attendant saving over $10,000 in staffing costs.

We shipped hardware including touch screens, thermal ticket printers and tablets for a seamless experience for all attendees. The hardware cost was $11,700 but the customer paid $0.

In addition, ShowSlinger sent 2 Festival Managers to the physical site in Franklin, Tennessee for all 11 days of the festival to train the staff and provide peace-of-mind to the end user. This was also at NO COST to the TN Renfest.


The result of all the hard work and investment by ShowSlinger into the client's event on an extremely tight timetable was a completely successful series of events in May 2023. The total cost to the Tennesse Renfest was $0.The 86,000 attendees had a great time and a seamless purchase and entry experience.

With automated scanning and self-serve kiosks the average entry wait times were reduced about 10x from 16 min 35 sec min in 2022 to 1 min 38 sec for 2023.

Total Attendance: 86,000

Total Cost to ShowSlinger to supply hardware & custom kiosk coding and 2 ShowSlinger employees on site: $56,900 

Total Cost to TN Renfest: $0

Total Savings: $56,900


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Atlantic Station
260 18th St

Atlanta, GA 30363

(888) 818-7469 (SHOW)


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